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Mason Library - About

Interlibrary Loan Policies

Purpose

Interlibrary Loan (ILL) is a service offered by Mason Library to support the research and educational needs of the Keene State College community by providing access to supplemental resources that are not owned by Mason Library or Keene Public Library. The Library conducts all transactions in accordance with the National Interlibrary Loan Code and Explanatory Supplement, the U.S. Copyright Law (Title 17, United States Code, Sections 107 and 108), CONTU Guidelines, and special interlibrary loan agreements with consortia libraries.

Eligibility for ILL

Currently enrolled students, faculty (including emeriti), and staff of Keene State College are eligible to request materials through Interlibrary Loan. Others (alumni, etc.) must use their local library’s interlibrary services.

Material Types

Books and journal articles are the most commonly requested interlibrary loan materials. The following types of materials cannot be supplied through ILL:

  • Archival materials
  • Rare or valuable materials
  • Reference books
  • eBooks
  • Materials owned by Keene State College or Keene Public Library (unless noted as missing/lost, at bindery, or on repair).

In addition, audiovisual materials (videos, DVDs, CDs), newspapers, microfilm, conference papers, and dissertations can be difficult to obtain and requests for these types of items may take longer to fill, have shorter borrowing times, or may be restricted to library use only.

Requesting

The research tools accessed through Mason Library’s page are the best place to start. For an article cited within a library database, if Full Text is not available, click on the “Find It!” icon to see if FT is available elsewhere; if not, click on the “Request this article via Interlibrary Loan” link. See http://www.keene.edu/academics/library/help/interlibrary/ A book chapter may say Display library holdings for this title

  • To request material not found in the databases: If you have a citation, please go to Interlibrary Loan Request and follow the instructions on that page.

A separate form must be completed for each item.

Copyright

Mason Library adheres to the U.S. Copyright Law (Title 17, United States Code, Sections 107 and 108) and CONTU Guidelines. We reserve the right to refuse to fill a request if, in our judgment, fulfillment would involve violation of the copyright law.

Charges and Fees

There is no charge to KSC patrons to request and receive Interlibrary Loans as long as they are returned by the Due Date. Any request that might incur significant charges to obtain requires prior authorization. Charges for lost or damaged ILL materials are determined by the lending library, and are the responsibility of the borrower.

Arrival and Pick-up of Materials

Turnaround time for receipt of most materials is one to two weeks. However, you should allow four weeks from date of submission to final receipt due to possible problems with availability, citation, or delivery method. ILL service is not designed for last-minute research needs.

Journal articles will be posted for online pickup when possible, or mailed directly to the requestor; books and other returnables will be held at the circulation desk and the requestor notified of their arrival. Patrons will be notified if a request cannot be filled.

Loan Period, Renewal, Recall and Return

Loan periods are determined by the lending library, and renewals may be granted only at their discretion. We request a renewal, but cannot guarantee it. Request a renewal before the item is overdue. Log in to your online ILL account, choose View/Renew and follow instructions on the page. If no renewal is granted, you will be notified and must return ILL materials as soon as possible. If necessary, you may clone your request and we will try to get it from another library so that the item currently due can be returned.

All borrowed materials are subject to recall by the lending library. Patrons are expected to honor the lending library’s due date. Items kept past then will begin to accumulate an overdue fine of $1 per day overdue. Items not picked up by the requestor will be returned to the lending library on the due date.

Contact

The Interlibrary Loan Office is not open on weekends or holidays and can be contacted at ill@keene.edu or 603-358-2715.